Selecting and Evaluating Keyphrases for Search Engine Marketing
by: Scott Buresh
Many businesses recognize that search engines can bring volumes of highly targeted prospects to their website, typically at a fraction of the cost of traditional marketing. Unfortunately, these same companies often overlook the most important part of their search engine marketing campaigns, which is keyphrase selection and evaluation. Keyphrases (those phrases that potential customers are using to find products or services on search engines) are the building block of any search engine marketing strategy. It is essential that they are chosen carefully, or else the remainder of the campaign, no matter how effective the implementation, will likely be in vain. What follows is a three-step process that goes over the process of compiling, selecting, and evaluating the ongoing performance of keyphrases for search engines.
1. Compiling a keyphrase list:
Usually, companies are sure that they already know their ideal keyphrases.
Often, they are wrong. This is typically because it is very hard to
separate oneself from a business and look at it from the perspective of a
potential customer (rather than an insider). Compiling a keyphrase list
should not be, despite common practice, a strictly internal process.
Rather, it is best to ask everyone outside of your company for their
input, especially your customers. People are often very surprised at the
keyphrase suggestions they get- and sometimes dismayed to realize that an
average customer doesn't speak the same language that they do. Only after
you have put together a list of likely phrases from external sources do
you add your own. As a last step, try to add variations, plurals, and
derivatives of the phrases on your list.
2. Evaluating keyphrases:
Once you have compiled a master keyphrase list, it is time to evaluate
each phrase to hone your list down to those most likely to bring you the
highest amount of quality traffic. Although many individuals will base
their assessment of keyphrase value based only on popularity figures,
there are really three vitally important aspects of each phrase to
consider.
Popularity
By far the easiest of the three to judge is popularity, since it is not
subjective. Software like WordTracker gives popularity figures of search
phrases based upon actual search engine activity (it also gives additional
keyphrase suggestions and variations). Such software allows you to assign
a concrete popularity number to each phrase to use when comparing them.
Obviously, the higher the number, the more traffic that can be expected
(assuming you are able to obtain good search engine positions). However,
this number alone is not good enough reason to pursue any particular
keyphrase, although too often keyphrase analysis stops here.
Specificity
This is more abstract than the sheer popularity number, but equally
important. For example, let's assume that you were able to obtain great
rankings for the keyphrase "insurance companies" (a daunting prospect).
Let's also assume that you only deal with auto insurance. Although
"insurance companies" might have a much higher popularity figure than
"auto insurance companies", the first keyphrase would also be comprised of
people looking for life insurance, health insurance, and home insurance.
It is very likely that someone searching for a particular type of
insurance will refine their search after seeing the disparate results
returned from the phrase "insurance companies". In the second, longer
keyphrase, you can be reasonably sure that a much higher percentage of
visitors will be looking for what you offer- and the addition of the word
"auto" will make it much easier to attain higher rankings, since the
longer term will be less competitive.
Motivation of User
This factor, even more abstract than specificity, calls for an attempt to
understand the motivation of a search engine user by simply analyzing his
or her search phrase. Assume, for example, that you were a real estate
agent in Atlanta. Two of the keyphrases you are evaluating are "Atlanta
real estate listings" and "Atlanta real estate agents". Both phrases have
very similar popularity numbers. They are also each fairly specific, and
your services are very relevant to each. So which phrase is better? If you
look into the likely motivation of the user, you will probably conclude
that the second is superior. While both phrases target people looking for
real estate in Atlanta, you can infer from the second phrase that the
searcher has moved beyond the point where they are browsing local homes or
checking out prices in their neighborhood- they are looking for an agent,
which implies that they are ready to act. Often, subtle distinctions
between terms can make a large difference on the quality of the traffic
they attract.
3. Evaluating Keyphrase Performance:
Until recently, judging the performance of individual keyphrases was a
dicey proposition. Although it is possible to tell from your log traffic
analysis how many visitors are getting to your site from each keyphrase
(valuable information, but unfortunately not enough to do much with), it
was very hard to decipher which phrases were bringing you the most quality
traffic. Recently, however, some sophisticated but affordable tools have
been developed that allow you to judge the performance of each individual
keyphrase based upon visitor behavior. This new software makes it possible
to periodically analyze which keyphrases are bringing your site the most
valuable visitors- those who buy your products, fill out your contact
form, download your demo, etc. This type of data, rather than the sheer
number of visitors from each search phrase alone, is invaluable when you
are refining your search engine marketing campaigns, since you can discard
and replace non-performing keyphrases and put increased effort toward the
phrases that are delivering visitors that become customers. This kind of
ongoing analysis is the final piece of the keyphrase puzzle, and allows
you to continually target the most important phrases for your industry,
even if they change over time.
Conclusion:
Keyphrase compilation, evaluation, and performance are all vitally
important to any search engine marketing campaign. While high rankings in
search engines are an admirable goal, high rankings for poor keyphrases
will consistently deliver poor results. Integration of this keyphrase
process into your overall search engine marketing strategy can
dramatically improve your website performance (and thus your bottom line).
About the Author: Scott Buresh is Co-founder and Principal of Medium Blue Internet Marketing . For monthly tips on how to get the most out of your internet presence, sign up for our Internet Marketing Newsletter: http://www.mediumblue.com/newsletters.